Fact Sheet: Changi Airport Terminal 4 welcomes passengers from 13 September 2022

Changi Airport Group (CAG) welcomes passengers at Terminal 4 (T4) from 13 September 2022. T4’s reopening will ensure that the air hub can meet the increasing demand for air travel as the year-end travel peak approaches. Since May 2022, CAG has been conducting operational readiness trials with airlines and airport partners to ensure the smooth restart of operations in T4. With a capacity of 16 million passengers per annum and 21 contact gates1, this will support airlines’ plans to launch more flights. (Refer to Annex A for the list of T4 airlines relocating in September.)

First flights at the reopened T4

The first flight to arrive at T4 on 13 September will be Cathay Pacific CX739 from Hong Hong with a scheduled arrival time of 15:05. The first departure flight at T4 will be CX716 to Hong Kong with a scheduled departure time of 18:00. Check-in facilities will open at 14:00 on that day. Passengers flying on Korean Air KE646 to Seoul (Incheon) scheduled to depart on 13 September at 01:10 should note that the flight will depart at Terminal 1.

T4 features automation and state of the art technology

Opened in 2017, T4 is Changi’s newest terminal with a high degree of automation throughout the airport journey from check-in to boarding, thereby enabling passengers to check in at their convenience and for airlines to benefit from productivity gains. It won the President’s Design Award Singapore for its innovative redesign of the airport experience. The Fast And Seamless Travel (FAST) check-in process in T4 was also conferred the Techblazer Award for best adoption of technology for a Smart Airport.

The extensive use of technology extends to security screening, where the application of advanced 3D screening technology allows passengers to keep laptops and tablets in their bags during the screening process. In addition, a 70m-wide immersive digital wall which spans the entire length of the security screening area, presents scenes of beautiful destinations and whimsical travel-related videos to passengers, transforming the whole experience into a sensory and positively surprising one.

Rest and relax before flights

Besides duty-free shopping in the transit area, passengers can also look forward to shops such as Charles & Keith and TWG Tea reopening in T4. Arrival duty-free shopping at The Shilla Duty Free and Lotte Duty Free is also available to passengers. Various food options, including restaurants, food courts and food kiosks will offer a variety of cuisine choices, both in the public and transit areas. (Refer to Annex B for the full list of retail and dining options available in T4.) More shopping and dining options will be available progressively in the following months.

Apart from shops, popular attractions such as the Heritage Zone (featuring theatrical performances ‘Peranakan Love Story’ and ‘Nanyang Blossom’), unique art pieces such as Petalclouds and Travelling Family, as well as the beautiful ‘Steel in Bloom’ garden will be reopened for passengers to enjoy.

Chandelier, the new playground at T4 will also be opened. This 16m-high play structure, constructed from crimson red climbing ropes, allows the young and young-at-heart to climb to their heart’s content before their flight. A tubular slide has also been added to the play area, so that passengers can choose to slide from the departure transit area down to the playground, instead of taking the lift.

Blossom, the pay-per-use lounge, will be reopened. The lounge offers a comprehensive range of facilities and services, including modern shower facilities and a delectable range of food and beverages.

Connections to and from T4

Free shuttle bus services on both the landside and airside will provide connection between T4 and the other terminals for passengers and visitors. Airside shuttles will ply at every 10- to 13-minute intervals, 24/7. For landside shuttles, for most of the day (06:00 to midnight), there will be direct shuttles to both Terminals 1 (T1) and 3 (T3) every six to nine minutes. Travellers and visitors wishing to take the MRT should use the T3 landside service. During the lull hours (midnight to 06:00), the landside shuttle will run in a loop service between T3, T1 and T4 on a reduced frequency. Other public transport options, such as taxis, private-hire vehicles and public buses (service numbers 24, 34, 36 and 110) are available too.

Arriving passengers can also approach the Ground Transport Concierge at the Arrival Hall to book 7-seater vehicles for larger groups.

High resolution images of T4 can be downloaded here. Images are to be credited to Changi Airport Group.