Changi Airport to resume T4 operations on 13 September 2022 as travel recovery picks up pace

SINGAPORE, 22 July 2022– Changi Airport Group (CAG) today announced that operations at Terminal 4 (T4) will resume on 13 September 2022, following a more than two-year hiatus due to the Covid-19 pandemic.

With a capacity of 16 million passengers per annum, the reopening of T4 will add to Changi Airport’s capacity, ensuring that the air hub can meet the increasing demand for air travel, and support airlines’ plans to launch more flights. Over the next two months, CAG will conduct various operational readiness trials with the airlines and airport partners to ensure the smooth restart of operations in T4.

Opened in 2017, T4 is Changi’s newest terminal with 21 contact gates[1]. It won the President’s Design Award Singapore for its innovative redesign of the airport experience. The Fast And Seamless Travel (FAST) check-in process in T4 was also conferred the Techblazer Award for best adoption of technology for a Smart Airport.

Airlines moving to T4

Sixteen airlines will relocate to T4 progressively. Cathay Pacific and Korean Air will begin flight operations in T4 on 13 September 2022, followed by AirAsia Group on 15 September 2022. Cebu Pacific, Juneyao Air, Jeju Air, Bamboo Airways, and HK Express will do likewise on 20 September 2022. Other airlines such as Vietnam Airlines, VietJet Air and Thai VietJet Air will move to T4 on 22 September 2022, with Jetstar Group relocating to T4 on 25 October 2022. Please refer to the Annex A for the list of T4 airlines and their relocation dates.

T4’s high degree of automation throughout the airport journey from check-in to boarding, will enable airlines to benefit from productivity gains. T4 also has sufficient narrow-body boarding gates to facilitate the operations of airlines with predominantly narrow-body planes in their fleet, reducing the need for bussing operations.

Ensuring a smooth travel journey

Shuttle bus services on both the landside and airside will provide connection for passengers and visitors between T4 and the other terminals. Besides taxi and private-hire vehicles, T4 will also be served by public buses (service numbers 24, 34, 36 and 110).

As T4 has been designed to facilitate self-service processing, passengers can look forward to a seamless journey from check-in to immigration, and finally at boarding. They can also look forward to shopping delights and delectable F&B choices when the terminal reopens. More details on the options available will be shared closer to T4’s reopening date. CAG is also working with the lounge operator at T4 on suitable arrangements to cater to the needs of passengers.

Mr Tan Lye Teck, CAG’s Executive Vice President of Airport Management, said, “The reopening of T4 will provide Changi Airport with much needed capacity to enable our airline partners to continue to grow and ride the wave of travel recovery, as well as support their business and operational needs.

“As we gear up to serve more passengers during the peak year-end holiday season, the high degree of automation at T4 will help us overcome the challenge of a tight labour market. CAG will work closely with our airline and airport partners on trials and system tests over the next two months to ensure that all resources are in place for the smooth passage of passengers. We look forward to welcoming passengers again in T4.”

High resolution images are available here. Please credit the images to Changi Airport Group.