Changi Airport Group alerts public of phone scam targetting participants of the ‘Be A Changi Millionaire’ promotion

Singapore, 21 August 2019 – Changi Airport Group (CAG) would like to alert the public of scam calls that have been made to some individuals asking for bank account numbers to claim a prize in the 'Be a Changi Millionaire' promotion.

CAG has received nine reports of such scam calls. All the cases involved calls using the Viber app. Checks by CAG has revealed that the scammers would start by contacting their potential victim using a Viber account with an on-screen display image taken from the ‘Be a Changi Millionaire’ campaign advertisement. 

If the call is answered, the scammer would ask the victim a number of questions and request for information, including the recipient’s bank account number as a condition for receiving a cash prize.

Some of those who received the scam call did not participate in the ‘Millionaire’ promotion.

CAG is committed to protecting its customers' information and will not contact participants in the ‘Millionaire’ draw to ask for details such as bank account or identification numbers over the phone. CAG has reported the matter to the police. A ‘phone scam’ alert has also been posted on Changi Airport’s digital and social media channels.

Anyone who receives a suspicious call, email or other communication purportedly from CAG or its representatives regarding Changi Millionaire should contact millionaire@changiairport.com or +65 9658 5945.