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Factsheet: Travel retail at Changi continues to flourish

Factsheet: Travel retail at Changi continues to flourish

In tandem with Changi Airport’s strong recovery in its passenger and air traffic, travel retail at the airport is flourishing with rising sales and new shopping experiences for travellers. Here’s a look at the recent developments in Changi’s travel retail scene and what shoppers can look forward to later this year.

The annual event recognises the continuous collaboration and support of its airline partners amid strong recovery from the pandemic.

Changi Airport Group celebrates traffic recovery with airline partners at Changi Airline Awards 2023


Changi Airport Group (CAG) celebrated a year of strong air traffic recovery and the revival of travel at the Changi Airline Awards (CAA) 2023. Held at Shangri-La Singapore, the annual event was attended by more than 150 representatives from about 70 airlines. Gracing the event was Guest of Honour Mr S. Iswaran, Minister for Transport and Minister-in-charge of Trade Relations. In its 16th year,

Passenger traffic for March 2023 exceeds 82% of pre-Covid levels

Changi Airport’s operating indicators for Q1 2023


Singapore Changi Airport handled 4.63 million passenger movements in March 2023, or over 82% of its pre-Covid traffic in March 2019, the first time since the pandemic that it has crossed 80%. Aircraft movements, which include landings and takeoffs, totalled 26,000, about 81% of March 2019 levels. Airfreight throughput was 152,000 tonnes for the month, maintaining what was recorded for the sam

Transit and transfer passengers flying through Singapore Changi Airport can once again experience the Free Singapore Tour, this time with refreshed itineraries and a new Changi Precinct tour.

Free Singapore Tour for transfer and transit passengers returns from 3 April

Changi Airport Group (CAG), Singapore Airlines (SIA) and the Singapore Tourism Board (STB) re-launched the Free Singapore Tour today after a three-year hiatus due to Covid-19. Three of the existing tours available since pre-Covid-19 - the City Sights Tour, Heritage Tour and Jewel Tour – have been refreshed to include new points of interest. A brand-new Changi Precinct tour will introduce traveller

With the Jetstar Group onboarded, 20 airlines will operate at Terminal 4, serving 30 destinations.

Jetstar Group commences operations at Changi Airport Terminal 4

SINGAPORE, 22 March 2023 – The Jetstar Group, comprising Singapore-based Jetstar Asia and Australian-based Jetstar Airways, has commenced its first day of operations at its new home in Terminal 4 (T4) today. Jetstar Asia's first flight, 3K766 arrived in Singapore at 12:40am from Manila and flight 3K761 departed for Manila at 6:15am while Jetstar Airways’ first flight, JQ8 will depart from T4 for M

Mr Yam Kum Weng, EVP, Airport Development, Changi Airport Group (left) and Mr Lee Seow Hiang, CEO of Changi Airport Group (centre) receiving the Skytrax World's Best Airport Award from Mr Edward Plaisted, CEO of Skytrax (right)

Singapore Changi Airport is voted the World's Best Airport at the 2023 World Airport Awards

The following media release has been issued by Skytrax.
Singapore Changi Airport has been named as the World’s Best Airport 2023 at the World Airport Awards that were held at Passenger Terminal EXPO in Amsterdam, Netherlands on 15th March 2023.
Singapore Changi Airport also received the 2023 awards for the World’s Best Airport Dining, the Best Airport for Leisure Amenities and the Best Airpo

Mr Lim Ching Kiat, Executive Vice President of Air Hub & Cargo Development, CAG and  Mr Geert Aerts, Chief Cargo & Real Estate Officer, BAC signed an MOU  on air cargo development

Brussels Airport and Changi Airport augment strategic partnership in air cargo development via a Memorandum of Understanding

SINGAPORE, 3 March 2023 – Brussels Airport Company (BAC) and Changi Airport Group (CAG) have signed a Memorandum of Understanding (MOU) to augment their strategic partnership in air cargo development. With the goal of deepening cargo competencies, both airports will jointly drive initiatives to enhance capabilities in pharmaceutical logistics, undertake studies and trials in the fields of digitali

Amanda Marie Siow (left) celebrates with a shower of streamers as she is announced as the Grand Prize winner of the ‘Win With Changi’ campaign

Retail sales at Changi Airport showing signs of recovery, registering S$1.1 billion in 2022


Sales at 58% of pre-Covid levels in December

More exciting shopping experiences and promotions to drive sales

‘Win With Changi’ grand prize winner drives off with an all-electric Porsche Taycan



SINGAPORE, 19 February 2023 – Concession sales at Changi Airport have been boosted as passenger traffic continues to see steady recovery since the relaxation of Singa

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